Charity Centre

With fulfilment and call handling expertise, we offer a perfect combination to manage charity campaigns.  We assist worldwide charities in charity donor retention, acquisition and loyalty campaigns.  We are accredited to the Fundraising Standards Association and deliver strategic telephone fundraising to your supporters; to develop and maximise their lifetime experience and value with your Organisation through inbound and outbound methods.

Services Include:

Inbound:
• Response from high volume DRTV, National Press, Web, SMS, Door Drop, Inserts and E-commerce
•Donation processing
•Supporter Services
• High Value Supporter Development
• Gift Aid
• Reactivation
• Upgrades

Outbound:
• Professional outbound calling to help stimulate regular giving
• Legacies
• Raise Awareness
• Upgrades
• Cold List Telemarketing

Payment Processing:
•Banking
•Direct Debit processing

Fulfilment:  
• Laser personalisation
• Thanking
• Merchandise fulfilment
• Pack coordination